Excellence – Passion – Innovation – Creation

  • Global vision. Swiss precision. Exceptional experiences.


  • Epic Advisory SÀRL is a high-end, bespoke consulting firm specializing in hospitality and strategic projects, in Switzerland and internationally.

    Born from the international experience of Elise Müller, EHL graduate, the company has built a career marked by prestigious collaborations, spanning the globe.

  • What we offer:
  • Turning vision into tangible results
  • Bespoke solutions for groups, independents and public institutions.
  • Navigate seamlessly across cultures and industries.

No limit – no prejudice – Everything is possible – Let’s create THE EXPERIENCE!

Get in touch !

Success Stories

Carina Boutique Hotel

Zermatt, Switzerland

Initiating with a thorough analysis, strategic initiatives were implemented in market analysis, hotel positioning, human resources, revenue management, and more, ensuring operational excellence and financial health.

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East Side Pully

Pully, Switzerland

Thorough business analysis led to strategic adjustments, detailed planning, and staff restructuring to enhance efficiency and productivity.

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Mr. Kahawa

Zanzibar, Tanzania

Enhancing operations through strategic initiatives: crafting a unique selling proposition, upgrading facilities, managing HR, and standardizing procedures.

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Compass Group Lausanne

Lausanne, Switzerland

Launching multiple diverse restaurants at EPFL in Lausanne, Switzerland, emphasizing staff training, SOPs implementation, budget-friendly menu innovation, and meticulous event planning with quality assurance.

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Vie Montagne

Verbier, Switzerland

The launch of a new restaurant, brewery, emphasizing staff training, SOP implementation, financial management, and marketing for compliance, efficiency, and success.

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Le Tournesol, Fondation Bois-Gentil

Lausanne, Switzerland

The project entails revamping the restaurant’s operations with tailored approaches to enhance efficiency, including specialized staff training to accommodate individuals with special needs.

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SYNC

Koh Phangen, Thailand

Developing a detailed business plan with market analysis, strategic positioning, and sustainable financial strategies, while collaborating to create a unique ambiance.

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Hotel Kalit

Ilha Do Guajiru, Brazil

Mystery Guest assessment and action plan for the newly built Hotel Kalit in Brazil, ensuring top operational standards and guest experience.

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Hotel Hura Beach

Ilha do Farol, Brazil

Mystery Guest assessment and action plan for Hura Beach, enhancing operations and guest

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Restaurant Opening

Cabarete, Dominican Republic

Full concept development, menu creation, staffing, and launch plan for a restaurant in Cabarete, ensuring a successful opening and exceptional guest experience.

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Commune Val de Bagnes

Le Châble, Switzerland

Contributing to the development of the Val de Bagnes legislative program by defining the strategy and priorities of the municipality.

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This is Elise Müller

Passionate Hospitality Enthusiast and Business Strategist

Ma tete

Manifesting a world where hospitality transcends boundaries, connects cultures & creates unique experiences that leave a lasting impact on guests.

I do my job with passion, open–mindedness, rigor and persistence. Luckily, my zest and enthusiasm help me fit-in everywhere, effortlessly. It is my pleasure to adapt to any cultural environment.

With a Bachelor of Science in Hospitality Management from EHL – Lausanne Hospitality Business School, complemented by qualifications in Human Resources, I have refined my skills to align with the high standards of the Swiss hospitality industry, in esteemed locales such as Verbier and Zermatt, collaborating closely with Michelin-starred chefs.

My career trajectory has been multifaceted: I began with the restoration of a restaurant and progressed to pivotal roles as a Food & Beverage Manager, successfully orchestrating hospitality businesses launches through a comprehensive oversight of operations. My journey is tainted with cultural plurality. After experiences in French Polynesia and England, I collaborated with esteemed figures in the music industry into establishing a club in Koh Phangan (Thailand): Then, I provided with 360° hotel consulting services in Zanzibar (Tanzania). My core ability is to operate across a variety of settings and business scales: My secret is to approach challenges with confidence, leveraging a firm belief in the boundless potential of every endeavor.

No prejudices, no limit, everything is possible, let’s create THE EXPERIENCE.

Services

Global strategy

Redefine your vision of luxury, cultural identities at stake, and your financial ambitions, and translate them into a business plan.

Mystery Guest

Expert fresh look over your work flow, KPIs & SOPs . Optimization guide aiming for excellence.

Operational implementation

Converting your goals into reality.
Includes training your team into the best practices in respect of cultures & your environment.

On demand missions

Need motivation, an opinion or just as small hint?

3 Intentions, charisma, efficiency & accuracy.

Membership

Coaching session, following up, after changes mindset
Special priviledge & exclusive benefits for  your success.

Get in Touch

Elise Müller

elise.muller@epic-advisory.ch
+41 79 331 45 94
Route de ransou 46
1936 Verbier
Switzerland

    © EPIC Advisory Hospitality Consulting 2025 by ipik.ch – login

    F&B consulting forMr KahawaZanzibar, Tanzania

    Undertaking the business and market analysis, followed by the implementation of strategic plans for short, medium, and long-term objectives. Crafting and defining a unique selling proposition (USP) to distinguish the establishment. Introducing new services in both the restaurant and kitchen areas, while revitalizing the organization's front office, service, and kitchen operations. Upgrading kitchen facilities and restructuring hotel operations comprehensively.

    Implementing a new menu and managing all aspects of human resources, including recruitment, training, and coaching. Conducting financial analysis and implementing stock control management practices. Standardizing SOPs and procedures throughout the establishment.

     

    F&B consulting forMr KahawaZanzibar, Tanzania

    Undertaking the business and market analysis, followed by the implementation of strategic plans for short, medium, and long-term objectives. Crafting and defining a unique selling proposition (USP) to distinguish the establishment. Introducing new services in both the restaurant and kitchen areas, while revitalizing the organization's front office, service, and kitchen operations. Upgrading kitchen facilities and restructuring hotel operations comprehensively.

    Implementing a new menu and managing all aspects of human resources, including recruitment, training, and coaching. Conducting financial analysis and implementing stock control management practices. Standardizing SOPs and procedures throughout the establishment.

     

    F&B consulting forMr KahawaZanzibar, Tanzania

    Undertaking the business and market analysis, followed by the implementation of strategic plans for short, medium, and long-term objectives. Crafting and defining a unique selling proposition (USP) to distinguish the establishment. Introducing new services in both the restaurant and kitchen areas, while revitalizing the organization's front office, service, and kitchen operations. Upgrading kitchen facilities and restructuring hotel operations comprehensively.

    Implementing a new menu and managing all aspects of human resources, including recruitment, training, and coaching. Conducting financial analysis and implementing stock control management practices. Standardizing SOPs and procedures throughout the establishment.

     

    Hospitality ConsultantLe TournesolLausanne, Switzerland

    A comprehensive analysis and redesign of the restaurant’s operational framework and conceptual structure have been undertaken, including a detailed workflow analysis. This initiative aims to redefine an enhance the overall functionality of the restaurant, encompassing the construction of the entire establishment from the ground up. Architectural considerations prioritize meeting the needs of residents and individuals with specific requirements, such as those with dementia.

    Moreover, standardized procedures and SOP’s have been implemented to ensure consistency and efficiency. Personnel training programs have been developed to enhance staff efficiency across all aspects of the restaurant’s operations.

     

    F&B consulting forMr KahawaZanzibar, Tanzania

    Undertaking the business and market analysis, followed by the implementation of strategic plans for short, medium, and long-term objectives. Crafting and defining a unique selling proposition (USP) to distinguish the establishment. Introducing new services in both the restaurant and kitchen areas, while revitalizing the organization's front office, service, and kitchen operations. Upgrading kitchen facilities and restructuring hotel operations comprehensively.

    Implementing a new menu and managing all aspects of human resources, including recruitment, training, and coaching. Conducting financial analysis and implementing stock control management practices. Standardizing SOPs and procedures throughout the establishment.